Email Us at info@mattieleas.com

 

Contact us

Have a question or need assistance? Reach out to us through our contact form below.

Shipping and Retun Policy

1. Order Processing Times:

 5-10 business days.

Orders placed after 5:00 on Friday will be processed on Monday)

2. Shipping Methods & Delivery Times:

Standard shipping

Customers will receive a tracking number. 

3. Shipping Rates:

$7.99 shipping

Free shipping for orders over $100

4. Shipping Restrictions:

US Shipping only

 

5. Local Pick-up Options:

 

Customers can pick up orders in person in Vale, NC. 

6. Return Policy Summary:

Returns must be made within 3 days.  

 

1. Return Timeframe: 4 days after receipt of item
2. Return Condition: Returns must be in new, unused condition, with original packaging.
4. Return Shipping Costs: The customer is responsible for shipping costs.
5. Refund Options: Full refund, store credit, or exchange.
6. Refund Processing Time: 5-7 Business days.

 

About us

Mattieleas is a family-owned business based in Vale, North Carolina, dedicated to providing customers with unique and stylish drinkware options. Our passion for quality craftsmanship is reflected in every product we offer.